error on sample file

1. Solution exception:Unable to cast COM object of type 'System.__ComObject' to interface type 'Photoshop.Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{5DE90358-4D0B-4FA1-BA3E-C91BBA863F32}' failed due to the following error: Interface not registered (Exception from HRESULT: 0x80040155).

any ideas what this means

Replies to This Discussion

Permalink Reply by Andrew Heumann on February 23, 2016 at 9:56pm

that means you've got the wrong version of photoshop, generally. What version are you running?

Permalink Reply by josh heinen on February 24, 2016 at 7:20am

photoshop cs 6. would using cloud based photoshop have anything to do with the issue?

Permalink Reply by Andrew Heumann on February 24, 2016 at 8:13am

what is "cloud based photoshop"?

Shutterbug is tested for CS5, CS6, CC2014 and later - but each of those need a different version of the plugin. Make sure you use the correct download from here: http://www.grasshopper3d.com/group/shutterbug?groupUrl=shutterbug&a...

Permalink Reply by josh heinen on March 15, 2016 at 7:40am

I double checked the version I'm using and its correct. I tried the sample file from the previous post on both my office computer and personal computer and couldn't get either to work .

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