What should I do if my order from Light in the Box hasn’t arrived yet?

Recently placed an order with Light in the Box for some clothing and accessories, and I was excited to receive my items. However, it’s been over three weeks, and my order still hasn’t arrived. I’ve tried checking the tracking information, but it hasn’t updated in days. Has anyone else faced this issue? What steps did you take to resolve it?

Replies to This Discussion

Permalink Reply by yogamaja on October 20, 2024 at 11:18am

Hello! Quality products and affordable prices are what made the Light in the Box online platform popular among thousands of satisfied customers! Among their huge range of products, every buyer can easily find something suitable, and will certainly be satisfied with the quality of the purchased product. In those rare cases when a client is not satisfied, he just needs to inform the staff of light in the box customer support and they will certainly try to sort everything out, as they value every client.

Permalink Reply by flatbutch on October 21, 2024 at 6:49am