Craftsman tool warranty confusion

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Permalink Reply by flatbutch on January 19, 2025 at 4:54am

I had to deal with a busted drill recently, so I get it. I reached out to contact craftsman, and they walked me through the warranty process. Turns out, you need proof of purchase and the model number handy when you call. Once I submitted the claim, they sent me a replacement part pretty quickly. It’s a bit of a hassle, but they came through for me in the end.

Permalink Reply by yogamaja on January 26, 2025 at 7:40am

Thank you for your dedication and effort in providing information, it really helped!