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How does Direct Express customer support address unexpected card issues, such as fraud alerts, to ensure users regain access quickly while educating them on preventing future inconveniences?

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When my Direct Express card failed at the grocery store, I didn’t know what was going on. A call to direct express customer support revealed a fraud alert. While it was inconvenient, they restored access quickly and explained how to avoid similar issues.

I want to express my gratitude for this well-organized and clear information. It’s saved me a ton of time and effort, and I couldn’t be more thankful!

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